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Privacy Policy

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1.0 The purpose of this policy is to set out how we, Avon Timber Merchants Ltd (company number 2497863), will use personal information that we may obtain from and about you. By registering as a user of the services provided by us, and by using our website generally, you agree to the following.

1.1 When you register and use our website, you will be asked to provide certain information such as your contact details. We will store this data and hold it on computers or otherwise.

1.2 We may use the information that you provide or that is obtained by us for the following purposes:

a. to fulfil our agreement with you;
b. to register you with our website and to administer the website services;
c. for assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services which we offer;
d. to send you information about products or services of ours you may be interested in (subject to you not indicating in the text box when submitting your contact details that you do not wish us to do this);
e. for the prevention and detection of fraud.

1.3 We may give information about you, under conditions of confidentiality, to the following, who may use it for the same purposes as set out above:

a. to our suppliers, when you request a brochure (subject to you not indicating in the text box when submitting your contact details that you do not wish us to pass your details to these third parties);
b. to employees and agents of us or our Company to administer or improve any accounts, products and services provided to you by us or the Company now or in the future;
c. to our advisors on a sale or merger of all or part of our business, and to the new owners of that business.

1.4 We may also disclose your information:

a. to anyone to whom we transfer or may transfer our rights and duties under our agreement with you;
b. if we have a duty to do so or if the law allows us to do so.

1.5 In order that we can monitor and improve our website, we may gather certain information about you when you use it, including details of your domain name and IP address, operating system, browser, version and the website that you visited prior to our site.

1.6 New technologies are emerging on the Internet that helps us to deliver customised visitor experiences. In particular, there is a technology called "cookies" which is not presently used by us but may be in the future to provide you with customised information from our website. A cookie is an element of data that a website can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Cookies also allow us to make our website more user friendly by, for example, allowing us to save your password so that you do not have to re-enter it every time you visit our website. We use cookies so that we can give you a better experience when you return to our website. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this will give you the opportunity to decide whether to accept it.

1.7 We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default. To help protect your personal data and minimise the risk of it being intercepted by unauthorised third parties, we offer you the use of a secure server and use the market leading industry standard firewall when you submit information through our website.

1.8 You have the right to see personal data (as defined in the Data Protection Act) that we keep about you, upon receipt of a written request and payment of a fee. If you are concerned that any of the information we hold on you is incorrect please contact us at the address given below under 'Contact Us'.

1.9 Please be aware that our sites may link to other websites, which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked websites.

2.0 How can I get my name removed from Avon Timber Merchants website mailing list?

If you want to be removed from our mailing list, or have us delete your details from our database, please send an email to info@avontimber.co.uk detailing your request. Please note that it may take up to 28 days to action your request.

3.0 Contact Us

If you have any comments or queries in connection with our privacy policy or need to change any of the registered details we hold about you, please contact us at: 

Website Administration
Avon Timber Merchants Ltd

Rowley Drive


4.0 Access to your information
You have a right to receive a copy of any personal data we hold about you, if you write to us at the address below requesting this, and pay a fee.

Website Administration
Avon Timber Merchants Ltd
Rowley Drive


Registered in England No. 2497863
VAT No. 536 2397 34

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